NEED TO RETURN SOMETHING?

HERE’S HOW IT WORKS:

Select the items you want to return

Receive a refund confirmation

Mail the items when it’s convenient

FAQ

Are returns free?

Yes! Once your return is authorized, you’ll receive a free prepaid shipping label.

What items can be returned?

You can return any items purchased in the last 30 days that aren’t marked as final sale.



Holiday Return Policy: We're extending our returns! You now have 70 days to return any items ordered between 11/11-12/25 that aren't marked as final sale.

What items cannot be returned?

You cannot return items that were personalized/monogrammed, free gifts, promotional items with retail value, purchased longer than 30 days ago, or marked as final sale.

What if i received a damaged item?

Gah. we’re sorry. Send us an email at info@bando.com.

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