NEED TO RETURN SOMETHING?

HERE’S HOW IT WORKS:

Select the items you want to return

Receive a refund confirmation

Mail the items when it’s convenient

FAQ

What is your holiday return policy?

We are extending our return policy for the holidays. Orders placed between November 1st and December 25th can be returned or exchanged until January 14th, 2022. 

Are returns free?

If your order was delivered in the U.S., your return is free. Once your return is authorized, you’ll receive a free prepaid shipping label.

Customers are responsible for returns delivered outside of the US - please contact info@bando.com for more information.

What items cannot be returned?

You cannot return items that were personalized/monogrammed, free gifts, promotional items with retail value, purchased longer than 30 days ago, or marked as final sale.

What if i received a damaged item?

Gah. we’re sorry. Send us an email at info@bando.com.

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